User Authorization

The following article will guide users to register and login

How to Sign up?

1. Navigate to Illumidesk - Sign up
2. The “Setup account” screen is displayed => Fill in the required fields
3. Tick “I agree to all the Terms Condition & Privacy Policy”
4. Click the “Setup account” button => Displays the campus course listing page

5. The message "Verify your email to keep your data. You have not received any mail? Please open the spam folder" is displayed

6. Go to your email and verify your account by clicking the "Confirm my account" button => the "Email Address Confirmed" screen is displayed.
   1. Refresh screen on open tab from step 4 => Displays campus course listing page without email confirmation
      or
   2. Click the "Go to Login" button on the "Email Address Confirmed" screen => Enter your credentials => Click the "Log in" button => Displays the campus course listing page

How to Sign in?

1. Navigate to Illumidesk - Subdomain Log In

2. The "Welcome to our application" screen is displayed

3. Enter your campus subdomain 

4. Click the "Continue" button => The "Log In" screen is displayed

5. Enter an Email address and Password

6. Click the “Log In” button => Displays the campus course listing page

Forgot Password

1. Navigate to the login page of your campus 
   (e.g. https://{campus-subdomain}.illumidesk.com/auth/login)
2. Click the "Forgot password" button => The "Forgot password" screen is displayed
3. Enter your email address
4. Click the "Send recovery link" button
5. Go to your email and click "Rest your Password" in the password reset email
6. The "New Password" screen is displayed
7. Enter new password and Confirm password
8. Click the "Update password" button => Campus landing page displayed
9. Click the "Get Started" button or the "Sign In" button => The "Log In" screen is displayed
10. Enter your new credentials
11. Click the "Log In" button
12. The user has successfully logged in

Forgot your Campus Subdomain

1. Navigate to Subdomain Log In
2. Click the "Forgot your campus subdomain" button => The "Forgot your campus subdomain?" screen is displayed
3. Enter your email address
4. Click the "Remind me" button => The "Welcome to our application" screen is displayed 
5. Go to your email and see the list of subdomains associated with your email address in Forgot your subdomain email
   
   

How to register through the Campus branded registration page?

1. Campus Owner or Administrator invites an unauthorized user to a customized campus
2. Go to your email to accept the invitation
3. The "Create account" screen is displayed after clicking the Click here button in the email
4. Campus styles customization on the Sign up page:
   1. Favicon
   2. Logotype
   3. Colours (all buttons)
   4. Font
   5. Background image
5. Fill in the fields:
   
   1. First name
   2. Last name
   3. Email address is pre-filled
   4. Password
   5. Click the Continue button
6. User successfully logged in. Displays the campus course listing page that the user was invited to

How do I log in through the Campus branded login page?

1. Log out of the customized campus => Campus branded landing page is displayed
2. Click the "Browse our courses" button or the "Sign In" button => The "Log In" screen is displayed
3. Enter your credentials
4. Click the "Log In" button
5. The user has successfully logged in